87. The key forms of assisted performance to consider are: 

Audio description is additional commentary of the performance for blind, partially sighted and visually impaired audiences.   Traditionally, this is done by audio describers observing a performance and creating a script.   Audio Description comprises of three parts:  

  • Pre-recorded introductory notes: This is an audio recording that describes the set, costumes and general information.
  • Touch Tours are an opportunity for the audience to come onto the stage to explore the stage, equipment, props, costume and find out more about the cast. This usually happens a couple of hours before the live performance.
  • Live description is where a narrator describes the visuals in time with the performance. 

A technician should be available to manage audio headsets and sound quality.

Consider providing braille and large print programmes, an audio described map of the site and audio described site walks.

In live music settings that have one-time performances these processes may not be possible. Organisers should have a conversation with the audio describer or a consultant to discuss what may be possible.   It may be possible, via the band or tour managers, to source videos from previous venues that can be used to prepare descriptions.

Sign Language is a recognised language for deaf people. To prepare for an interpreted performance, the interpreter will require a script and, if possible, a video of a prior performance (this doesn’t need to be high quality). They will then translate the text into sign language.   Points to consider when arranging interpretation:

  • The interpreter should be qualified and can be found on a registration list (i.e. NRCPD, RBSLIor SRLPDC).
  • The number of interpreters needed will depend on the length of the performance.
  • The location of the interpreter
  • Whether information about the performance in sign language can be videoed in advance and made available online.
  • Customers should have clear information about how to register to use the service.

Captioning services provide text on screen for deaf or hard of hearing audience members. Like subtitles on television, this is provided in-time with the performance.

Captions can be projected to the audience via caption units, TV screens or projectors. They can also be sent directly to individual screens, such a tablets or an audience member’s smartphone. For events that are not ticketed, or have a high capacity, a projected option usually works best.

Audio enhancement systems can be used to enhance the sound of the performance for deaf and hard of hearing audiences. These include:

  • Induction loops
  • Infra-red systems
  • FM systems
  • Sennheiser Mobile Connect

Systems can be built into the audience area, meeting rooms and box office points.

Where these are provided it is important to communicate the provision with signage and information on the event website.

Relaxed Performances offer a reduced sensory experience for learning disabled, neurodivergent and disabled audience members.  Primarily used in theatre, live music events can also create a relaxed offering by providing:

  • Information about the event in Easy Readformat (i.e. a visual story or social story).
  • A pre-show announcement to encourage an inclusive environment.
  • Cut or reduce loud and sudden noises.
  • Lighting levels remaining on a low level for the duration of the event.
  • Enabling audiences to freely come and go.
  • Providing a quiet, ‘chill-out’, or sensory space (which could include sensory/ fidget toys, weighted blankets, printed Easy Read information, eye masks, ear defenders, etc.).
  • Pre-briefing for staff, including neurodiversity training.
  • Having additional staff on duty.

Some audience members may also benefit from arriving early or having a familiarisation visit prior to the performance.