22. It is important to consider the journey visitors might be making to and from the event, and their experience upon arrival. 

23. General travel advice is essential as well as consideration of the accessibility of the various options, such as if the local train station has level access or is step-free from the train to the exit.

24. It is important to ensure that any transport laid on to or from the event is accessible.

25.Clear information should be given with regards to car parking arrangements and public transport drop off points. 

26. Provide a video or photo route from the nearest transport drop-off point, including information about drop kerbs and the local environment (i.e. cobbles, traffic lights etc.).

27. Offer fast track queuing for deaf and disabled visitors.

28. Queuing lanes require a minimum clear width of 1.2m. If the entrance is also used as an exit, the minimum width should be 1.8m.

29. Counters, such as for ticket sales, should be between 800–850mm in height and an induction loop should be available.

30. Staff should be knowledgeable about all access facilities and have received disability equality training.